Ethos Energy shines as the exclusive bearer of a holistic heat pump hygiene service in the realms of Wellington, Kapiti Coast, and Horowhenua.

offers two simply unbeatable packages that suit every customer's needs and budget. 

EthosAir,

our specialised hygienist heat pump and central ducted service ensures efficient operation and delivers hygienic, pure, and breathable air. This service guarantees that your system functions efficiently and safely while extending its lifespan.

Targeting the removal, fungi, mould, and bacteria can accumulate within your heat pump. Then we ensure your heat pump is performing and functioning correctly so when you need it the most, it will be up to the task. This also provides a basic outdoor unit and reports any issues found.

Price start from $165

Ethos Pro-Guard,

our Flagship product, provides all services provided in EthosAir, targeting the removal of fungi, mould, and bacteria that can accumulate within your heat pump's indoor unit. EthosAir ProGuard also provides specialised rust treatment, protection, and prevention services specifically designed for your heat pump's outdoor unit. Rust is a common problem for heat pumps, particularly in areas with high humidity. Our team of experts will inspect the outdoor unit and use effective EthosGuard products to remove any existing rust.

This service ensures optimal energy efficiency and a longer lifespan for your heat pump with clean, microbe-free air. 

Price start from $250

EtHos Rental+ offers comprehensive tenancy services as healthy homes experts, utilising our extensive knowledge of legislation that has developed since its inception. Our specialized services go beyond our signature heat pump servicing, encompassing a variety of essential maintenance solutions. We provide packages for range-hood and extraction services, as well as annual smoke alarm testing, ensuring compliance and safety in your rental property. Our commitment to excellence helps landlords and Property Manager for cost effective solutions. Contact us for further information to find what service we can provide for you

Ethos Energy stands out as the sole provider of a comprehensive heat pump hygienist service in the Wellington, Kapiti Coast, and Horowhenua regions. Unlike other companies that primarily focus on a 12-or 24-point check and filter cleaning, our service goes beyond. We ensure the air quality that flows through your heat pump is of the highest standard, free from harmful microbes and black mould. We have diligently developed its system of servicing heat pumps. We are not just a service provider but a catalyst for the continuous improvement and development of the growing heat pump industry in New Zealand. 

Our journey began with a critical evaluation of our training and experience in servicing heat pumps, comparing it to global standards. This process led to a 'red pill moment' for our team, a realization that what was considered a full annual service in NZ was only a part of the service in other places. This prompted us to design our service, incorporating international best practices and standards, ensuring that our customers receive the most comprehensive and effective heat pump servicing. 

How Clean is your heat pump air?

To explain in the most basic way, a heat pump indoor unit pulls air from the area it is in over the heat exchange; before the heat exchange, a filter captures microbes to help purify the air. 

What are Microbes?

Microbes are tiny living things found all around us. They are too small to be seen by the naked eye. They live in water, soil, and air. The human body is home to millions of these microbes, also called microorganisms. Some microbes make us sick, while others are important for our health. The most common types are bacteria and fungi.

Can you guess which microbes our heat pumps collect?  Yep, you guessed it—the bad ones for our health. But don't worry—it gets worse, and your heat pump can also develop black mould. 

Regular filter cleaning is a good start, but it's not enough to stop all microbes. Some are so microscopic that they bypass the filter and settle on the heat exchange and fan blade. Over time, these microbes build up and can create a potent toxic soup of bacteria, fungi, and black mould in your heat pump. This can be highly detrimental to the health of the elderly, children, and folks with breath issues such as asthma or who are immune-compromised, hindering their ability to recover from health issues. Ethos Energy's unique heat pump hygienist service is not just about maintaining your heat pump, it's about safeguarding your health and the health of your loved ones.